Shipping and Handling

You can check the status and shipping time of any order by signing into your account and viewing your order status and history.

USA: Lower 48 States

To make shopping easier and more convenient for you, we include the cost of Shipping and Handling in our pricing on most items shipped to the contiguous United States (lower 48 states). However, some companies do not allow their products to be combined with Free Shipping offers; for those items, the cost of shipping is listed separately on the item’s detail page.

Express shipping is available on many items; please contact us for availability and shipping costs.

Many items are in stock and ready to ship in 2-5 business days; others will be ordered and shipped by the manufacturer just for you. Some manufacturers ship directly to the customers, while others require that the items be routed through our store. The shipping times listed on our site reflect the time it usually takes for an item to ship from the manufacturer, and not necessarily the time it will take for you to receive your order.

Alaska, Hawaii & International Orders

Additional shipping and handling charges will apply on all orders to Alaska and Hawaii. To receive a shipping and handling quote on your order, place your order through our checkout system. We will calculate the additional shipping costs and contact you via email for your approval. Your order will not be shipped until you approve these additional charges.

We currently are not accepting any orders to international destinations.

Items Shipped Via Truck Freight

Items shipped via truck freight are delivered to the curbside only. The driver will not help unload or move any freight. Please be sure to have plenty of help on hand at the time of delivery. The freight company may call to schedule an appointment to make the delivery.

When you receive your order, please make sure to verify all the carton counts. If you sign a freight bill saying you received all eight cartons, and later discover you only received seven, you will not have a claim. Have the driver note any count discrepancies directly on the freight bill before signing. Inspect all cartons for any signs of damage, holes, water damage, etc. Have the driver note any damage directly on the freight bill. If necessary, have the driver watch as you open and inspect the cartons for damage. Do not sign until you are sure you've received your order as stated in good condition and/or the driver has noted any damage and/or shortage. This is very important: if you sign that you received an order complete and in good condition and later find damage or shortage, you will not be able to file a claim with the freight company.

Some manufacturers may require a commercial (non-residential) address for delivery of the large items that must ship via truck. We will contact you for a commercial address if one is not provided.